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Marketing Agency · Digital Practice

Building a Digital Practice From Zero: A New $2M Revenue Line

$2M New-Revenue Line, 33% of Agency Fees

Situation
  • Semiconductor marketing agency, $12M revenue, 40 staff, 50+ clients
  • No digital or AI capability
  • Jeff recruited as first Senior Director of Digital Strategy
What Jeff Did
  • Built the agency's first digital practice from zero
  • Founded its AI Task Force in 2023, ahead of most agencies
  • Expanded the flagship account from $400K to $1M+ annually
  • Built repeatable growth frameworks, hired and trained the team
Results
  • $2M in new-line revenue, 33% of agency fees
  • Client acquisition cost down 30%
  • Web conversion up 20%

"An agency's value is what it can do that its clients can't do themselves. This practice turned a capability gap into a new revenue line."